Arming your system allows the panel to generate an alarm when a door or window is
opened or when a motion is detected when a person enters a specific area. Glass
breaks will trigger an intrusion also if broken glass is detected while armed. Currently
there are 2 ways to arm your system:
STAY MODE: Doors and windows only as well as Glass Breaks if any
AWAY MODE: Doors, Windows, Glass Breaks & Motion Detectors
Remember: All emergency devices will still trigger an emergency whether the security
system is armed or not. These are 24 hour devices such as: Smoke Detectors, Carbon
Monoxides, Flood Detectors, Freeze sensors, Medical Pendants etc.
Click on SECURITY, then click on ARM
Use the Ready to Arm screen to arm the security system in Stay or Away mode. You
also have the option to select the Entry Delay and Silent Exit check boxes to turn those
Please watch the following video to learn more about how to arm and disarm your
system using the 2GIG panel. You may also refer to the 2GIG Manual Guide for more
To set up the user codes:
Adding a User Code IMPORTANT: User codes 0000 and 0001 are not permitted.
After the Confirmation screen appears and you click Ok, the user codes Access Option screen appears. Select one of the three options to validate the user code
If you would like to change the user code simply click on the user you would like to change the pin for then click on box change pin and select new 4 digit code and press ok twice.
If you would like to delete the user code simply click on the user you would like to delete the pin for then click on box delete and confirm.
Bypassing a sensor will allow you to open the sensor while the system is armed. For
example if your system is armed and you would like to open and close a door or window
without causing an alarm etc.
Any bypassed sensors will highlight in yellow. If you wish to bypass a sensor simply click on the sensor from the sensor list and it will highlight as selected. Any sensors selected will be bypassed for one arming event. .
Remember the bypassed sensors are only bypassed for the current arming event.
Once disarmed it will reset and not bypass any sensors unless you repeat the process..
As the homeowner you may change the settings on your keypad at anytime.
You have total access by clicking on any of the following links and following prompts:
Exit anytime by clicking on home screen button found at bottom of keypad.
Unfortunately false alarms do happen but they can be minimized or even eliminated all
together by understanding your security system on a day to day operation. Mastering
the arming and disarming process, trouble shooting open doors and windows, low
battery signals or changing batteries, remote access and user code access levels.
Take the time to read the user manual on your new system as it will benefit you greatly
in the long run. Simple things like testing your system monthly can reduce risk or
equipment failure. Ensuring communication is stable between your security system and
the monitoring station is a great way to give you peace of mind.
Has your contact list changed? Remember in the event of an alarm ADT will call your
contact list starting with contact 1, then contact 2 and so on. If one of your contacts has
changed phone numbers or is no longer a part of your contact list this should be relayed
to the monitoring station ASAP.
Password for verification? Keep in mind that the monitoring station has all your
information to look up your account but unless you remember your verbal password or
another term is abort code they may not be able to help you over the phone. This is a
critical security protocol that is in place for your protection so only you or a family
member that is listed and knows the verbal password can be given access to your
account such as account history, Billing, change of information etc.
In the event of an alarm there will be a red box that appears on the keypad and the
siren will go off as well as signals being sent to ADT or your monitoring station. If you
are certain that it is a false alarm simply click on the red box where it says “Enter your
code to disarm” by entering your code. This will disarm the system and cancel
communication with ADT.
Answer the call: In the event of an alarm you or the first person on your contact list will
be called immediately. Make sure you answer the call and abort the alarm by verifying
who you are with verbal password, otherwise you could have the police, fire department
or ambulance on their way to your home depending on the alarm.
Accidental: If you service your own equipment like many people like to do be careful
when dismantling the keypad or wiping the screen. An accidental push of certain
buttons can trigger the alarm, don’t panic just disarm the system as soon as you can
and follow the directions above. In most cases if you cancel an alarm within 6 seconds it
should cancel the signal being sent in time.
Escape Plan: Every home should have an escape plan with or without a security
system. Your security system will only take away the guess work of whether you have
Currently there are a few ways you can periodically test your security system.
Device Testing: This can be done locally without the monitoring station. Testing the
operation of all doors, windows and motion detectors.