2GIG Keypad

Congratulations You Have A 2 GIG Keypad

How To Arm & Disarm The System

Arming your system allows the panel to generate an alarm when a door or window is

opened or when a motion is detected when a person enters a specific area. Glass

breaks will trigger an intrusion also if broken glass is detected while armed. Currently

there are 2 ways to arm your system:

STAY MODE: Doors and windows only as well as Glass Breaks if any

AWAY MODE: Doors, Windows, Glass Breaks & Motion Detectors

Remember: All emergency devices will still trigger an emergency whether the security

system is armed or not. These are 24 hour devices such as: Smoke Detectors, Carbon

Monoxides, Flood Detectors, Freeze sensors, Medical Pendants etc.

Click on SECURITY, then click on ARM

Use the Ready to Arm screen to arm the security system in Stay or Away mode. You

also have the option to select the Entry Delay and Silent Exit check boxes to turn those

features ON.

Please watch the following video to learn more about how to arm and disarm your

system using the 2GIG panel. You may also refer to the 2GIG Manual Guide for more

information.

How To ADD, CHANGE & DELETE user codes

To set up the user codes:

  • 1 At the Home screen, tap Security.       
  • 2 At the Security screen, tap Menu.
  • 3 At the Menu screen, tap Toolbox.       
  • 4 Enter the master user code to access the Toolbox
  • 5 On the Toolbox (1 of 3) screen, tap User Management .
  • 6 The Users Management screen displays 3 users at a time. Use the ↓ and ↑ arrows to scroll through the list.

Adding a User Code IMPORTANT: User codes 0000 and 0001 are not permitted.

  • 1 Tap one of the Add User buttons .         
  • 2 Enter a unique four (4)digit code for the new user code. Then tap Ok.
  • 3 Enter the code again to confirm it. Then tap Ok.
  • 4 At the Confirmation screen, tap OK to return to the User Management screen.

After the Confirmation screen appears and you click Ok, the user codes Access Option screen appears. Select one of the three options to validate the user code

  • Select Always to set this user code to always be valid. Tap Back
  • Select Never to set this user code to never be valid. Tap Back.
  • Select By Schedule to set this user code to be valid only for selected days and/or times.

If you would like to change the user code simply click on the user you would like to change the pin for then click on box change pin and select new 4 digit code and press ok twice.

If you would like to delete the user code simply click on the user you would like to delete the pin for then click on box delete and confirm.

 How To Bypass Sensors

Bypassing a sensor will allow you to open the sensor while the system is armed. For

example if your system is armed and you would like to open and close a door or window

without causing an alarm etc.

To bypass sensors:

  • 1 At the Home screen, tap Security.
  • 2 At the Security screen, tap Menu.
  • 3 At the Menu screen, tap Toolbox.
  • 4 Enter the master user code to access the Toolbox
  • 5 On the Toolbox (1 of 3) screen, tap Bypassed sensors

Any bypassed sensors will highlight in yellow. If you wish to bypass a sensor simply click on the sensor from the sensor list and it will highlight as selected. Any sensors selected will be bypassed for one arming event. .

Remember the bypassed sensors are only bypassed for the current arming event.

Once disarmed it will reset and not bypass any sensors unless you repeat the process..

How To Enter & Edit Settings For Your Keypad

As the homeowner you may change the settings on your keypad at anytime.

  • 1 At the Home screen, tap Security.
  • 2 At the Security screen, tap Menu.
  • 3 At the Menu screen, tap Toolbox.
  • 4 Enter the master user code to access the Toolbox

You have total access by clicking on any of the following links and following prompts:

  • User Management – Add, edit or delete codes
  • Bypassed Sensors – Bypass any sensor before arming
  • System History – Show history of what occurred through keypad
  • Brightness/Volume– Adjust brightness and volume of screen
  • System Test – Run system test on keypad
  • Chime setup – Adjust Chime and voice chime on/off
  • Backlight timeout – Adjust what time or length of time keypad blanks out
  • Set Date – Set the date on keypad
  • Clean Screen – This allows you to clean screen without powering down
  • Calibrate system – Re calibrate screen with finger touch
  • Version – Will tell you the current version of keypad
  • Installer toolbox – Access to installer programmer if you have installer code

Exit anytime by clicking on home screen button found at bottom of keypad.

How To Avoid False Alarms

Unfortunately false alarms do happen but they can be minimized or even eliminated all

together by understanding your security system on a day to day operation. Mastering

the arming and disarming process, trouble shooting open doors and windows, low

battery signals or changing batteries, remote access and user code access levels.

Take the time to read the user manual on your new system as it will benefit you greatly

in the long run. Simple things like testing your system monthly can reduce risk or

equipment failure. Ensuring communication is stable between your security system and

the monitoring station is a great way to give you peace of mind.

Has your contact list changed? Remember in the event of an alarm ADT will call your

contact list starting with contact 1, then contact 2 and so on. If one of your contacts has

changed phone numbers or is no longer a part of your contact list this should be relayed

to the monitoring station ASAP.

Password for verification? Keep in mind that the monitoring station has all your

information to look up your account but unless you remember your verbal password or

another term is abort code they may not be able to help you over the phone. This is a

critical security protocol that is in place for your protection so only you or a family

member that is listed and knows the verbal password can be given access to your

account such as account history, Billing, change of information etc.

 What To Do In An ALARM Situation

In the event of an alarm there will be a red box that appears on the keypad and the

siren will go off as well as signals being sent to ADT or your monitoring station. If you

are certain that it is a false alarm simply click on the red box where it says “Enter your

code to disarm” by entering your code. This will disarm the system and cancel

communication with ADT.

Answer the call: In the event of an alarm you or the first person on your contact list will

be called immediately. Make sure you answer the call and abort the alarm by verifying

who you are with verbal password, otherwise you could have the police, fire department

or ambulance on their way to your home depending on the alarm.

Accidental: If you service your own equipment like many people like to do be careful

when dismantling the keypad or wiping the screen. An accidental push of certain

buttons can trigger the alarm, don’t panic just disarm the system as soon as you can

and follow the directions above. In most cases if you cancel an alarm within 6 seconds it

should cancel the signal being sent in time.

Escape Plan: Every home should have an escape plan with or without a security

system. Your security system will only take away the guess work of whether you have

an intruder.

How To TEST Your Security System

Currently there are a few ways you can periodically test your security system.

Device Testing: This can be done locally without the monitoring station. Testing the

operation of all doors, windows and motion detectors.

  • Verify that the system is in “READY” mode. Do not arm it! 2. Open each protected door or window, one at a time.
  • Check that the keypad displays the door or window you are testing is open.
  • Close the respective door or window. The keypad should display.
  • Repeat this procedure for each sensor in the system.

Testing the communication and system devices

  • Call the Monitoring Station and ask that your system be placed in “TEST” mode. Be ready to give your name and address and password to the operator. Usually 1
  • hour is perfect.
  • Arm your system as usual and set it off by opening a door or window, or by
  • tripping a motion detector.
  • Smoke detectors can be triggered by holding the reset button down for 30
  • seconds. Allow the alarm to sound for at least one minute.
  • Disarm the system and clear the alarm memory.
  • Call and verify that the signals were received by the Monitoring Station.
  • If all is good tell them to take system off test and back to active mode.

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